1、Where to register?
   When you finish selecting ticket online , please click through “check out”, you will get into “log on” page . Please fill in the “new user passage” with your ID. It is strongly recommended that you use your EMAIL as your ID ,then finish registering by clicking “register” button .Please leave us your detailed information on “fill in order” page ,those information will be saved after your input.

2、How to inquire about order?
   Click through “my order” button on the top of homepage to enquire about order and delivery

3、Can I refund or exchange my tickets?

   Whereas tickets as merchandise posses some particular characteristics such as timeliness and finiteness ,please ensure your order valid. The orders will not be exchanged nor refunded after our confirmation ,unless performance time or content changes, wrong delivery occurs.
1) In the cases we offer refund or exchange service ,you may come to our company to complete the relevant procedures ,or we recall the tickets to your door ,remit the refund in seven working days.
2 )The tickets should meet the following requirements to be refunded
　（1） Within the refundable or exchangeable period；
　（2） The ticket is intact；
　（3） Please offer your ticket delivery note .
3 )You will be charged for 20% of the ticket value for handling charge of refund or exchange.
4 )You may dial our service hotline ??? enquiring .

4、How long will it take from confirmation to receipt?
   24 hours to 48 hours .

5、Shall I enjoy preference purchasing tickets on Super ticket website?
   Our website offers various preferential activities directed at different types of tickets at different periods, including discount 、presentation 、tickets upgrading , etc." Please concern about our dynamic news and preference information. Moreover, we will hold some preferential activities for our registered customers ,our dynamic news and preferential information provide more details.